2023 Shipping Update

PLEASE NOTE THAT WE ARE CURRENTLY FACING MAJOR SHIPPING DELAYS. DELIVERY ON YOUR ORDER WILL TAKE LONGER THAN NORMAL. 

Order Date Recommendations:
Due to the high volume of e-commerce orders during the holiday season, all major shipping carriers (FedEx, USPS) are all advising that there could be unexpected delays. The recommendations below are based on carrier-approved cut-off dates, however, there may be unforeseen delays due to overloaded shipping networks and staffing issues. We highly recommend ordering early this season!

Hanukkah:
For the best chance to receive your delivery by Sunday, 12/18/22, we recommend placing all orders by 10 AM EST on the following dates:
Ground Shipping: Wednesday, 12/7/22
2-Day: Monday, 12/12/22
Overnight: Tuesday, 12/13/22

Christmas:
For the best chance to receive your delivery by Saturday, 12/24/22, we recommend placing all orders by 10 AM EST on the following dates:
Ground Shipping: Monday, 12/12/22
2-Day: Monday, 12/19/22
Overnight: Tuesday, 12/20/22

Special Considerations:
Items may run out of inventory during the busy holiday season. If we no longer have an item you purchased in stock, you will be notified and refunded. You should place your orders early to avoid missing out on great gifts this season!

General Shipping Details:
Ground shipping orders may take up to 72 hours to be processed during the holiday season. 2-day or overnight shipping orders placed after 10AM EST will likely ship next business day. 
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. 

Please note that due to the holiday season, order processing may face delays and take longer than usual. Our warehouse team is diligently working to get all orders out on time, but unforeseen delays may occur. 

Please note that 2-day and overnight orders cannot be shipped to PO Boxes. Delays will occur if an address to a PO box is entered for express orders.

Unfortunately, at this time we cannot ship to Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico or APO/FPO/DPO addresses. We do not ship internationally.

Free Shipping Over $100*:
We currently offer free ground shipping on orders over $100. Oversize or additional shipping charges may apply to some items due to their size and weight, regardless of the purchase amount. The product page will denote if an item is excluded from the free shipping promotion!

Brands with oversize or non-standard shipping rates include: 2MamaBees, Baghera, Banwood, Best Ride On Cars, ColorJeu, Hansa, Injusa, John Deere, KHW, MillerGoodman, Playforever, Playsam, PonyCycle, Rian Tricot, Rody, Sideshow, Teamson.

Some items from the following brands may also be excluded from free shipping: Barbie, Bunnies By The Bay, CAT, FAO Schwarz, Iron Studios, Kettler, Le Toy Van, Lucio Londero, Ruby Red Fashion Friends, Steiff, Super 7, Tender Leaf, Wonder & Wise, WS Game Company. 

Unfortunately, at this time we cannot ship to Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico or APO/FPO/DPO addresses. We do not ship internationally.

Express Shipping
We offer express shipping including FedEx 2 day and FedEx Overnight for customers. With expedited shipping, please note that any orders placed after 10am EST will be processed the next business day. Any express orders placed on Friday will likely not ship until Monday, next business day. Shipments and deliveries occur only on weekdays.

Oversized Items
Some of our fantastical items are oversized and will take some additional love to get to you. We charge a flat rate shipping fee, ranging from $200-$350 for each oversized item on order. These items do not qualify for free shipping.