Shipping

Standard shipping orders take 1-3 business days to be processed and packaged before being shipped out of our warehouse. Shipping is the charge for FAO Schwarz order processing, item selection, packaging, transport, and handling. 

We currently offer free ground shipping on orders over $100. Oversize or additional shipping charges may apply to some items due to their size and weight, regardless of the purchase amount. The product page will denote if an item is excluded from the free shipping promotion.

FAO Schwarz is not responsible for:

  • Delays with US Postal Service or FedEx shipping
  • Orders shipped to the incorrect address due to the incorrect address being entered at checkout
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click one of the following links: FedEx Claims Support 

Brands with oversize or non-standard shipping rates include: Amboss Toys, Baghera, Banwood, Best Ride On Cars, Bon Ton Toys, ColorJeu, EO Play, Hansa, Injusa, John Deere, KHW, MillerGoodman, Playforever, Playsam, PonyCycle, Rian Tricot, Rody, Sideshow, Teamson, & Waytoplay.

Some items from the following brands may also be excluded from free shipping: Barbie, Bunnies By The Bay, CAT, FAO Schwarz, Iron Studios, Kettler, Le Toy Van, Lucio Londero, Ruby Red Fashion Friends, Steiff, Super 7, Tender Leaf, Wonder & Wise, WS Game Company. 

Unfortunately, at this time we cannot ship to Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico or APO/FPO/DPO addresses. We do not ship internationally.

**Please note that Saturday, Sunday and holidays are not considered business days for order processing and/or delivery.  

Continental United States Shipping Options

FedEx Ground (3-10 Business Days):

$25 and under: $9.99
$25-$50: $10.99
$50-$75: $12.99
$75-$100: $14.99
Over $100: Free!*

**Please note that Saturday, Sunday and holidays are not considered business days for order processing and/or delivery. 

**Oversized items may be subject to additional shipping fees

Express Shipping

We currently do not offer express shipping at this time.

Oversized Items

Some of our fantastical items are oversized and will take some additional love to get to you. If the item requires additional shipping coordination, please expect the normal 72 hours for processing and an additional 7-12 business days for delivery once shipped. Freight/LTL orders will not deliver on weekends or holidays. We charge a flat rate shipping fee, ranging from $200-$350 for each oversized item on order. These items do not qualify for free shipping. 

Preorders

Items available for preorder will clearly state "preorder" in their title as well as in their description. Preorder dates are estimated, and provided by the brand/vendor. Preorder dates can change at any time. Preorder items are charged at the time of purchase, and will ship as soon as the inventory becomes available.